Shipping policy

We are shipping pretty much in everywhere!
COVID 19 UPDATE:
PLEASE BE AWARE THAT COURIERS, AND MANY POSTAL SERVICES WORLDWIDE ARE EXPERIENCING DELAYS. (I MEAN CRAZY DELAYS)
EVEN TOUGHT WE ARE SHIPPING ALL THE ORDERS WITHIN 24 HOURS, WE CANNOT CONTROL, NOR GUARANTEE THAT YOUR LOCAL POSTAL SERVICE IS OPERATING NORMALLY AND THERE MAY BE DELAYS.

 

WHEN YOU PURCHAISED

We process orders Monday to Friday, so if you shop on the weekend, keep that in mind please.
We process your order until 12:00 (noon), if you purchaise after noon your order will process the next business day. After your purchase you will receive an email to confirm the transaction and the expected delivery. This can take from a few hours to 1 day, depending on the amount of purchases we have to process during the business day.

  • Please keep an eye to your email we will contact you if we are not sure about your order. Descriptions and suggestions sometimes might be not so exhaustive as we'd like. A little, quick double check can save us a refund and can make you more happy. ^_^  Thanks for the understanding.

GIFT WRAPPING

We offer a delightful gift wrapping service if you are shopping for a special occasion or if your gift needs to be sent to someone else.

An exquisite branded white box wrapped in a blue satin thread and enveloped in a small gray satin branded bag with the chance of attaching a greeting card. We will write, by hand, what you would like to say.

  • Leave the message at the check out on the bottom box and we will take care of it.

Details:

white branded box

blue satin thread

gray satin branded bag

a handwritten greeting card

 

CHANGE THE ORDER

Once an order has been placed we are unable to make any changes or cancel your orders. You can return your order once you have received it, please find further details in our Return section.

 

HOW DO I TRACK MY ORDER?
Once your order has shipped from our work shop, you will receive an email notification with a tracking information, if you have chosen a delivery with tracking. You can use your order number to find updated tracking information that we will send to you by email. Please note you will not get tracking information until your order is processed and shipped, please allow for additional processing time currently due to extra safety messages around COVID-19.
DELIVERY TIME: IRELAND, FRANCE, ITALY AND THE REST OF THE WORLD

 

Shopping Euro Courier Tracking Delivery time Country
From 0 to 29 2.00 An Post No Tracking 3/8 days Ireland
  9.00 An Post With Tracking 1/3 days Ireland
From 30 to 84 Free An Post No Tracking 3/8 days Ireland
  9.00 An Post Whit Tracking 1/3 days Ireland
Up to 84 Free An Post Whit Tracking 1/3 days Ireland
Shopping Euro Courier Tracking Delivery time Country
From 0 to 29 2.00 Random No Tracking 8/16 days France
  12.00 Random With Tracking 2/7 days France
From 30 to 84 Free Random No Tracking 8/16 days France
  12.00 Random Whit Tracking 2/7 days France
Up to 84 Free Random Whit Tracking 2/7 days France
 
Shopping Euro Courier Tracking Delivery time Country
From 0 to 29 2.00 Random No Tracking 8/16 days Italy
  7.00 Random With Tracking 2/7 days Italy
From 30 to 84 Free Random No Tracking 8/16 days Italy
  7.00 Random Whit Tracking 2/7 days Italy
Up to 84 Free Random Whit Tracking 2/7 days Italy
           
Shopping Euro Courier Tracking Delivery time Country
From 0 to 29 3.00 Random No Tracking 45 days R.of the World
  20.00 Random With Tracking 5/15 days R.of the World
From 30 to 84 Free Random No Tracking 45 days R.of the World
  20.00 Random Whit Tracking 5/15 days R.of the World
Up to 84 Free Random Whit Tracking 5/15 days R.of the World